Smart digital business processes

Transform performance with business processes built on modern technologies
Whether it’s to meet growing customer expectations, increase efficiency or lower costs, implementing new digital processes is the key to delivering fundamentally better performance. But how do you know which insights, technologies and approaches will yield the best results?

At Royal HaskoningDHV Digital we offer tailored, holistic transformation services based on decades of industry experience, proven best practices and knowledge of the latest technologies. Our independent advisors will analyse your processes and implement the solutions required to improve efficiency, lower costs, improve decision making and delight customers.

Increase operational efficiency
Improve operations, deliver products and services more quickly and reduce costs with efficient processes supported by the latest technologies.
Drive employee and customer satisfaction
Delight employees and customers with more efficient working and right-first-time products and services tailored to your customers’ needs.
Improve insight
Put data at the heart of your processes to improve decision making and gain insights that can help further optimise operations.

Transform your business processes

A fast, feasible and value-driven approach in three stages


We start by creating a business case based on the technological possibilities and your transformation goals. The next step is to deliver some proof of value to support decision making and planning for the realisation stage. Each of these steps is designed to create value in the shortest possible period.


During the realisation stage we take an iterative approach to value creation, balancing architecture, design and change management to facilitate the delivery and adoption of new or improved processes and supporting technology.

In some environments, changing the way you work can introduce new risks, so understanding these risks and implementing counter measures is part of our process design approach.


Finally, we help in evaluating the business case by tracking the benefits and providing KPI’s so you can effectively steer on results. Working collaboratively through each stage of this process will create a significant and sustainable improvement for your organisation.

For more details, please visit the Novius (a company of Royal HaskoningDHV) website (Dutch only).

Smart Digital Business Processes

Talk to our business consultant today

Lars Krewinkel - Senior business consultant


Senior business consultant

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Note: links to Dutch content

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