1.Your Privacy Matters

Royal HaskoningDHV (“RHDHV”) is committed to respecting and protecting your privacy.

Visitors may access the RHDHV website while remaining anonymous and without revealing any personal information (except as referred to below under “Cookies”). Occasionally, and in order to provide relevant, desired information concerning products or services, RHDHV may request personal information from you.

As a RHDHV website user or registrant, you are always entitled to update your personal information if necessary, ask any questions about this Privacy Policy and contact the Data Protection Officer with regard to all issues related to controlling and processing of your personal data and to exercise your right under the GDPR:

Contact the RHDHV Privacy and Data Protection Office via dataprotection@rhdhv.com

RHDHV will not sell, rent or otherwise disclose this information to any third party, except as described in this Privacy Policy under 5.

RHDHV maintains all personal information as private to the best of the company’s ability. However, personal information may be disclosed under the limited circumstances described below, and by submitting your personal information, you agree that RHDHV may do so.

RHDHV is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders. This Privacy Policy applies to all RHDHV websites and domains, except that a Privacy Policy or statement posted on RHDHV a website specific to a particular RHDHV program or service will apply instead of this Privacy Policy.

2. Collection of Personal Information

To participate in certain activities and to obtain certain services offered on our web site, you will be asked to provide varying amounts of personal information.

You understand and agree that the personal information provided by you that is collected by us via our website is held on computers in various jurisdictions around the world.

In addition to the information you provide, RHDHV may also collect information during your visit to a RHDHV website through our automatic data collection tools, which may include Web beacons, cookies, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website such as your browser type and language, access times, and the address of the website from which you arrived at a RHDHV website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with RHDHV websites) and product information.

RHDHV may also use some of these automatic data collection tools in connection with certain emails sent from RHDHV and therefore may collect information using these tools when you open the email or click on a link contained in the email.

3. How RHDHV Uses Personal Information

RHDHV uses your personal information to better meet individual needs, to respond to specific requests for information, to send product specifications, and to make you aware of new or similar products or services in which you might be interested.

RHDHV reserves the right to call or send registrants email communications from time to time regarding product, services and company updates, technical or administrative issues, legal notices or important information considered valuable or essential to you.

RHDHV does not intentionally send unsolicited emails to anyone who has requested that RHDHV not contact them.

4. How to Opt-Out

When you provide personally identifiable information through a form on a RHDHV website, you have the option to opt-in to receiving communication from RHDHV.

If you opt-in and change your mind at any time, you may tell the company that you do not wish to receive these messages by sending an email at info@rhdhv.com or by following the “unsubscribe” instructions at the bottom of any email newsletter you receive.

5. What Information is Shared

RHDHV does share non-personal, non-individual information from which individuals cannot be identified and which do not relate to individuals in aggregate form with third parties for business purposes, such as consultants and advisors to the company.

Any company that RHDHV shares personally identifiable information with will have executed a confidentiality agreement, requiring that they keep all data received confidential.

RHDHV will not disclose personal information to any third parties without your consent except in the following very limited circumstances:

6. Partners and Agents

RHDHV shares information with trusted agents who provide specific services you have requested and/or administer information offered at the RHDHV website, for example, service providers who help manage, track and respond to customer inquiries, information requests, etc.

RHDHV may also share information with authorized resellers, licensees and integration partners, who may be better suited to reply directly in response to your specific inquiries about RHDHV products and services.

These parties do not use or otherwise disclose any information except as authorized agents for the purpose of providing the products and services that you have requested or administering the activities on RHDHV’s behalf, or participating in joint initiatives with RHDHV.

5.2 Third Party Vendors

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering materials, sending postal mail, processing registrations or sending emails.

We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

5.3 Legal Requirements and Investigations

RHDHV will disclose your personal information to a third party if required to do so by law or if, in good faith, RHDHV believes that such action is necessary to: (1) comply with the law or with legal process; (2) protect and defend the company’s rights and property or prevent fraud; (3) protect the company against abuse, misuse or unauthorized use of RHDHV’s products or services; or (4) protect the personal safety or property of personnel, users or the public (among other things, this means that if you provide false or deceptive registration information or attempt to pose as someone else, information about you including your computer’s IP address – may be disclosed to a third party (including the recipient of an email) as part of any type of investigation into your actions.

6. IP Addresses

An IP address is a number that is assigned to your computer when you are using your browser on the Internet.

The servers that operate the RHDHV website automatically identify a computer by its IP address. If RHDHV, in good faith, determines that you have used the service to menace, threaten, harass, intimidate or otherwise deceptively pose as another person, your actions will be investigated and your IP address may be disclosed to the recipient of any email, their legal counsel or representatives, and law enforcement officials as part of such an investigation.

7. Cookies

A “cookie” is a small piece of data stored on a user’s browser, and contains non-personally identifiable information about the user.

When you visit the website, RHDHV may place a “cookie” on your browser in order to improve your experience by recognizing you when you visit the website and in order to allow the company to optimize the information presented based on your demonstrated areas of interest. Cookies may also be used to compile information about website usage. This information can be used to enhance the content of the website and make your experience more informative.

If you subsequently provide us with personal information such as your email address, we will associate any cookies on your browser with that information such that you will no longer be an anonymous visitor to the site.

If you’ve set your browser to reject cookies, you can still use this website, but you may need to re-enter information that would normally be obtained from the cookie (for example, your email address). You can also set your browser to warn you before accepting cookies. If you do, you will receive a warning message each time the website attempts to place a cookie on your computer.

In addition, RHDHV employs certain advertising features enabled by Google Analytics in order to optimize the customer’s user experience on our website and provide you with the most relevant content. Google Analytics may collect data about our website traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. You may opt-out of the Google Analytics Advertising Features by reviewing your Ads Settings, Ad Settings for mobile apps, or by using the Google Analytics’ currently available opt-outs for the web available here.

Information we ask for and receive from Google are listed below:

Information we collect

Why we collect it

Your email address

  • Creating and supporting your RHDHV account
  • Communicating with you
  • Verifying your email address to prevent spam, fraud and abuse

Your basic profile information (First Name, Last Name, Profile Picture, Location and hosted domain)

  • First and Last Names – Displaying in your user profile
  • We don’t use your Profile Picture, location and hosted domain

By using our website and you hereby consent to (1) any data collection, sharing and usage that takes place on any site, app, email publication or other property as a consequence of your use of Google Analytics; and (2) the storing and accessing of cookies or other information on your device where such activity occurs in connection with a product to which this policy applies.

8. Linked Websites

This website contains links to other websites.

Please be aware that RHDHV is not responsible for the privacy practices of such other websites. RHDHV encourages users to be aware when they leave this website and to read the privacy statements of each website they visit that collects personal information. While RHDHV carefully chooses the websites to link to, this Privacy Policy applies solely to information collected on RHDHV’s own websites.

9. Sale of Assets

RHDHV may transfer its database, including personal information contained therein, to a third party who acquires all or substantially all of the assets of RHDHV whether by merger, acquisition, disinvestment reorganization or otherwise.

10. Data Protection and Information Security

RHDHV employs industry-standard data protection and information security procedures and processes to safeguard the confidentiality of users’ personal information.

RHDHV, or partners and agents on behalf of RHDHV, do everything in their reasonable control to protect your information.

Where one of RHDHV’s partners or agents has access to or maintains sensitive personal information, the company enters into confidentiality agreements in order to ensure the privacy of such user information priori to sharing that information.

Internally, access to all users’ and registrants’ personally identifiable information is restricted to those employees who need access in order to fulfill their job responsibilities. Furthermore, RHDHV employees who deal with user information are kept up to date on various security and privacy practice issues as they arise.

Finally, the servers for the website are stored in a physically secured, offsite facility. Beyond the physical security of your information, RHDHV also backs up servers regularly to prevent loss of data.

While the goal is to safeguard personal information, RHDHV cannot ensure or warrant the security of any transmission and your information is submitted at your own risk.

11. Acceptance of Privacy Policy and Notification of Changes

By using www.royalhaskoningdhv.com, or other RHDHV websites, you signify your acceptance of this Privacy Policy, as amended from time to time in accordance with this paragraph.

If you do not agree with the content of this Privacy Policy, please do not use this website.

RHDHV may revise this Privacy Policy from time-to-time and reserves the right to do so. If RHDHV decides to change this Privacy Policy, the company will post the new policy on the website. As policies are subject to change at any time and without prior notice, RHDHV encourages you to check the website whenever you might have questions or concerns.

If at any point RHDHV decides to use personally identifiable information in a manner different from that stated at the time it was collected, RHDHV will notify users by way of an email to obtain their consent as a condition of doing so. You will still have the opportunity to elect not to have RHDHV use your information in this different manner.

RHDHV will not use your information other than in accordance with the Privacy Policy under which it was collected absent permission to do otherwise.

12. Review, Modify or Delete Your Information

If you prefer not to receive information from us or would like to update or change your personal information or preferences, follow the instructions below to review, modify or delete your personal information.

To modify the information you have provided during registration, please send an email to: info@rhdhv.com

To unsubscribe from an email, please follow the instructions in any email you receive.

If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about business transactions for record keeping purposes.

13. Complaints

If you have a data privacy complaint, please contact us by email at: dataprotection@rhdhv.com

Contact us

Data Protection Royal HaskoningDHV

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