Integrity & compliance governanceIntegrity is a key value and our commitment to zero tolerance for non-compliance therefore starts at the Executive Board. The management of our compliance is supervised by the chairman of the Executive Board, supported by the Group Compliance Officer (GCO), and it is a core responsibility of all directors, managers and staff.
Integrity at a local level is managed by the Resident Director and Country Management Board, supported by Local Compliance Officers (LCOs) for countries in which we operate established offices. They raise awareness through campaigns, training and meetings, and they support local staff.
The policies, standards, business principles and guidelines are available to all staff. A printed copy of the global code of business principles is distributed to all staff. All other materials are available on our global intranet. The GCO has a direct reporting line to the Chair of the Supervisory Board and visits the Supervisory Board annually to report on progress and issues. LCOs report issues to the Group Compliance Officer quarterly.
We operate in a sector that is considered high risk (Transparency International) and in countries that are considered high risk (Transparency International’s Corruption Perception Index). Integrity is included in our Quality and Risk Management procedures, which are part of our corporate management system. The Risk Assessment Board (RAB) is the ultimate platform that makes decisions on our engagement in large projects and those that are considered a risk. This represents projects that are greater than 2 million euro, and all projects in countries listed in the Country Policy. The RAB consists of the Executive Board and the Corporate Director Legal Affairs. The RAB is supported by the risk management department. Internal auditing and reporting is the standard practice to monitor compliance.
We have incorporated an integrity management system that covers the global company:
- Global Code of Business Principles
- Business Principles for partners and suppliers
- Local Compliance Officers
- Integrity Council
- Procedures and Guidelines on gifts, agents, suppliers, concerns and issues (e.g. controversial topics and projects)
- Speak up line (whistle blower)
- Dilemmas and cases (reference book)
- Modules in company training programmes
Non-compliance can result in formal warnings, sanctions, dismissal or prosecution. Through the global network of compliance officers, non-compliances are evaluated and sanctions aligned. Royal HaskoningDHV supports the principles and standards of the UN Global Compact, OECD and ILO and applies them as our guiding principles. The Group Compliance Officer is in charge of implementation, alignment, learning and development on integrity and compliance throughout the company. This ensures that integrity retains its position as a central attribute and value of our organisation.