Stakeholder management is the key to gaining engagement in projects, improving communications and gathering useful information and ideas. Any venture is more likely to succeed if it meets the needs of the people who will be affected by it.

Most projects will need to engage with a wide range of stakeholders, including civilians, clients, government and local authorities, partners, communities and special interest groups. Every stakeholder has its own concerns and needs, conflicts of interest, and levels of influence. Planners and project managers need to understand who the stakeholder groups are, what their issues are, and what motivates them.

Public Consultation

Public consultation, community involvement, and public opinion are an increasingly important part of the planning process. The developer can obtain valuable feedback and modify the proposal to deliver an acceptable solution, minimising the risk of an objection to the planning application.

Royal HaskoningDHV has a wealth of experience of stakeholder analysis and strategy based on our digital and dedicated tools, consultation with different stakeholders, as well as organising, preparing and representing our clients at public exhibitions for a wide range of development proposals. These include Bus Rapid Transport (BRT) Systems, road improvement schemes and mixed-use and residential developments.

Our experience

Royal HaskoningDHV’s core values shape our approach to the delivery of stakeholder engagement. We believe that society as a whole, and specifically the communities and living environments that we touch, provide the context in which we operate and give back.
Our experts will prepare a strategic stakeholder engagement plan in the early stages of the project identifying key stakeholders and outlining the level and methods of engagement needed. Consultation and consensus building reduces the risk of objections and increases the chances of achieving successful consent. We also provide on-going stakeholder engagement to identify any potential concerns and objections as the project progresses.

Our experience on some of South Africa’s major infrastructure schemes such as the Gautrain, Transnet New Multi Products Pipeline, Eskom Generation and Transmission infrastructure consistently shows the benefits of early, open engagement and transparency. Collaborative working is cost effective, good practice, and ensures compliance with national, regional, and local policy requirements.

Royal HaskoningDHV has a dedicated team to deliver international standards compliance at a local level. Our international team is also successfully advising financial institutions, credit agencies, institutional development banks and multi-national companies on social issues.

Our services

Our services offering include the following:

  • Community Participation and Consultation (CPC);
  • Social Impact Assessments;
  • Social Baseline Assessments;
  • Socio-Economic Impact Assessments;
  • Social Auditing and Due Diligence assessments;
  • Social and Labour plans; and
  • Resettlement planning and International finance corporation (IFC) related ESIA’s.