Royal HaskoningDHV provides an independent assessment of the condition of buildings, including the installations fitted in the buildings. In this assessment, we quantify the degradation of the building and installation elements based on the observed defects. This forms the core of the assessment and support for the property policy of an organisation, such as housing corporations, authorities, health care organisations, hospitals, corporate real estate (CRE) organisations and investors in property such as offices, retail outlets and homes.

The NEN2767 condition assessment is the instrument for property owners seeking a steering mechanism for managing and maintaining their portfolio, and an assessment tool for the performance delivered by property managers or maintenance contractors. At both management and operational level, the method monitors and optimises the effectiveness of the maintenance process and contributes towards the management of maintenance performance in the short and long term.

Objectives of building managers for whom the NEN2767 condition assessment is extremely valuable, include:
  • Defining the present condition of the property portfolio
  • Preparing and optimising long-term maintenance forecasts by assessing costs, quality and risks
  • Allocating the maintenance budget through risk assessment and prioritisation
  • Measurement and monitoring of the maintenance conditions
  • Starting up and facilitating communication on property policy, the required technical condition and the current technical condition
  • Drafting result-oriented maintenance contracts
  • The transfer of responsibilities at start or end of result-oriented maintenance contracts

Royal HaskoningDHV has years of experience in performing and reporting on NEN2767 condition assessments. If required, we translate the results into a practical long-term maintenance forecast.
We perform a client-specific NEN2767 condition assessment for you, matching our working method to the items that are important for your business process. The priorities for a drinking water company are different from those of a railway company, a manufacturing plant or a housing corporation, for example. Combined with other aspects, as described in Health, Safety, Security and Environment Services (HSSE), we conduct this assessment as an inspection for the Government Real Estate Development agency based on the Fire Safety, Maintenance, Energy and Insight (FSMEI) inspection method.

We apply this method for long-term orders in which we are responsible for maintenance. This is the language in which we inform both our client and the contractors in that respect.