Related to: added-value solutions

A clear understanding of work processes and active involvement from users ensured that a new office building designed to support new ways of working functioned successfully.

Canon Production Printing is a global leader in digital imaging and commercial printing systems. It planned a radical new office building on its large campus which would promote innovation and collaboration through new generation working practices. The modern design and open, flexible working arrangements presented a significant change for around 550 employees moving into the new headquarters from three existing buildings.

Collaborative, proactive approach guides success for the new HQ of Canon Production Printing | Royal HaskoningDHV

Understanding the challenges of embracing new ways of working

We were asked to carry out due diligence for the project and programme of requirements. In the process, we ensured elements were in place to successfully execute the vision of Canon Production Printing. “One of the challenges in embracing new ways of working is that the architecture, building layout and organisation’s culture all interact. These interactions need to be addressed and users placed at the centre of the plans to ensure the building will function as expected,” explains Pepijn Schoonhoven, Senior Consultant at Royal HaskoningDHV.

Our due diligence was both functional and technical. We interviewed department heads and surveyed all staff to gain a clear picture of desired future accommodation. From this, we characterised the needs of three typical department types which enabled us to draw up floor layouts which could be integrated into the design. These were reviewed by user groups during interactive presentations.

A well-functioning office relies on the ability to meet the needs of all users

“The driver for new generation working was the enhanced product innovation and collaboration it would bring. However, to achieve these benefits, the office needed to function smoothly across all activities – from legal to marketing. We achieved this by asking questions and creating layouts to meet the unique needs of the organisation,” says Pepijn.

Communication was key throughout the process in order to align office behaviour, ICT requirements and HR programmes, while introducing as much flexibility as possible into the floorplan. We worked closely with the interior architect as part of our team, providing input and advice drawn from our experience.